Shipping Wheel Chair Sales Store
At Wheel Chair Sales Store, we know that when you order mobility equipment, you need it delivered safely and without stress. That’s why we keep our shipping process simple, clear, and dependable from start to finish.
Where We Deliver
We currently offer free shipping across the 48 contiguous United States. This covers most standard delivery locations where our carriers operate smoothly.
Some products may be available for delivery to Canada and a few European countries, but this depends on the item and shipping method. It’s always best to contact us before ordering if you’re outside the U.S.
How Fast We Process Orders
We begin working on your order as soon as it’s placed.
- Orders are usually processed within 1 to 3 business days
- We process orders on weekdays only
- Holidays and weekends may cause slight delays
As soon as your order leaves our warehouse, we’ll send you a tracking number by email so you can stay updated.
When You Can Expect Delivery
We understand timing matters, especially for essential equipment.
- Most in-stock items arrive within 1 to 5 business days
- Typical delivery time is around 5 to 7 business days, depending on your location
- We ship from multiple warehouses across the U.S. to speed things up
For custom or special-order products, delivery can take 1 to 3 weeks. These items require extra preparation, but we keep you informed throughout the process.
Who Delivers Your Order
We partner with reliable carriers to make sure your order arrives safely:
- FedEx or UPS for standard shipments
- Freight carriers for larger or heavier equipment
The shipping method depends on the size and weight of your order.
Delivery Options That Fit Your Needs
We offer different delivery levels so you can choose what works best for you.
Curbside Delivery (Free)
This is our standard option and works well for most customers.
- Your order is delivered to your front door or curbside
- Best for smaller or easy-to-handle items
Inside Delivery (Paid)
If you need a little extra help:
- Your item will be placed just inside your entryway, garage, or front door
- A good option for heavier equipment
White Glove Delivery (Paid)
If you prefer a hands-off experience, this service takes care of everything.
- Delivery inside your home
- Setup in the room you choose
- Unpacking and basic assembly
- Removal of packaging materials
This is especially helpful for larger equipment like hospital beds or power wheelchairs.
A few things to keep in mind:
- It does not include moving furniture or removing old equipment
- Pricing depends on your location and product size
- Availability may vary
Our delivery team will contact you ahead of time to schedule a convenient delivery window.
Delivery Day Tips
Most deliveries require an adult signature, so it’s important someone is available.
When your order arrives:
- Check the packaging carefully
- If you notice serious damage, you can refuse the delivery
- Contact us right away so we can help resolve the issue quickly
Changing or Canceling an Order
Plans can change, and we understand that.
- You can cancel your order within 24 hours of placing it
- After that, it may already be processed or shipped
If you need to make changes, reach out to us as soon as possible.
Returns and Shipping
We do accept returns on eligible items within 30 days, as long as they are unused and in original condition. Some items may not qualify.
For full details, please check our return policy.
Need Help?
If you ever have a question or just want an update, we’re here for you.
- Email: [sales@wheelchairsalesstore.com ]
We’ve designed our shipping process to be smooth and reliable, so you can focus on what matters most comfort, mobility, and peace of mind.